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I am trying to connect Thunderbird to a mail server using the IMAP protocol. When Thunderbird tries to connect, the authentication fails.

I am able to log in to the mail server with Firefox using the same username and password, and I have no issues.

How can I get Thunderbird to connect to the mail server?

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  • There are a lot of questions on SuperUser tagged with Thunderbird and IMAP, those might help. What mail server are you trying to connect to? Some mail servers use non-standard SSL ports (Gmail, for example), so you might want to check to see if the mail server has any specific instructions for setting up IMAP. Apr 13, 2011 at 8:42

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Check if your email server or your account has IMAP enabled. Some email servers have it disabled by default.

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