I have a Telewell TW-AE501 (b) modem. It works, as in that it connects me to the internet. But once in a while it loses the connection and has to connect again (the internet and ADSL lights go off and start blinking to reconnect).
I wanted to check the firmware because one of the first results in google talks about a similar problem and suggests a firmware upgrade. But to do that I need access to the webinterface of the modem, and that doesn't work.
The manual says the default IP for the webinterface is 192.168.0.254
but that times out (I did turn off my Windows Firewall).
I also tried
192.168.1.1
192.168.100.1
192.168.1.254
Now I'm thinking of the reset button. But I don't live here (just temporary now) so I don't know anything about any settings I should know for the internet connection.
So my questions are:
Can I reset the modem without losing any important settings?- Are there any other things I can try to connect to the web interface?
update: I tried the reset button, but nothing changed. I still can't see the web interface.
Update 2 (After another reset) I found out that it matters in which port the computer is connected. In port 1 and 2 I can now access the webinterface, but not in port 3 and 4. So now I updated the firmware and hope it will be ok. Thanks for the comments.
cmd
and enteripconfig
. What is the local IP of your connection?