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After install of Windows 7 32 bit the drivers for HP Deskjet 825c are unavailable from HP or Microsoft. Is there a generic driver solution that can be loaded?

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4 Answers 4

Reset to default
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If you run Windows Update, it should return the Deskjet 830C/832C drivers. They have been known to work. If they don't return under Windows Update, post back.

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Use the HP Deskjet 830c/832c driver. You will have to manually add the printer. Here is how:

  1. Start, Control Panel, Devices and Printers
  2. Click Add a printer
  3. Click Add a local printer
  4. Selct Use an existing port
  5. In the drop down list select USB001 or 002 or 003, whichever appears. It should say "(Virtual printer port for USB)"
  6. Click Next
  7. On the Install the printer driver screen, under Manufacturer select HP
  8. Under printers select HP DeskJet 830C/832C
  9. Click Next
  10. If prompted for "Which version of the driver do you want to use?" select "Use the driver that is currently installed." and click Next
  11. Type a name for the printer by printer name.
  12. Click Next
  13. If you want other computers on your network to be able to share this printer select "Share this printer..." and click Next.
  14. Click Print a test page.
  15. Click Finish.
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You can go to the HP site and install the XP drivers. A quick Google search shows that people are reporting this as working. Someone on social.technet describes a method to get it working if it still doesn't work:

If it does not work on your issue, I'd suggest you installing the XP driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows XP in the list-down box; then try installing the device driver. In addition, you can use the Windows Vista driver for testing.

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Do NOT install the XP Drivers, HP has a document on how to install the printer, the driver is already integrated into Windows 7.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&lc=en&dlc=en&cc=us&product=59862&sw_lang=&os=4062&key=null&site=null

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  • This driver is not integrated into Windows 7. I checked on Windows 7 Ultimate and Windows 7 Starter.
    – KCotreau
    Jun 30, 2011 at 14:38
  • You are correct =)
    – ThatGuyInIT
    Jul 4, 2011 at 1:12

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