We have a RAID 5 array using Intel Matrix Storage (i.e. a motherboard based RAID). One of the hard drives has started to make a grinding noise, and the array is currently rebuilding.
We'd like to interrogate the S.M.A.R.T. values on the Seagate drives, but for some reason none of the programs we've tried have been able to read the S.M.A.R.T. values.
Is there any technique for reading the S.M.A.R.T. values out so we can tell which drive is on its last legs?
If the Intel Matrix Storage Manager doesn't tell you about the drive's (SMART) status, then perhaps (or, as well) just use Seagate's (bootable) Seatools utility to diagnose the Seagate drives.
You simply have to set the BIOS from 'RAID' to 'IDE', and the drives should be visible as individual drives to the bootable Seatools media.
Once you've used it to diagnose the drive, turn the RAID back on in the BIOS and you should be back the way you were (RAID configuration will remain). At that point you can plan to swap the faulty drive (if needed).
In my brief reading, it looks like this may be a common issue with that controller. Try giving smartmontools a shot. It's supposed to have some experimental support for the Matrix controller.
2011-02-04: We added experimental support for disks behind Intel Matrix RAID driver on Windows. Please report your test results to the smartmontools support mailinglist.
Use /dev/csmi0,X as a device name to access SMART info of individual disks, e.g. like this:
smartctl.exe -a /dev/csmi0,0
smartctl 5.43 2012-06-30 r3573, Intel P67 Express Chipset (6 Series PCH), iaStor.sys v 10.1.0.1008 (11/6/2010) (Intel Rapid Storage Technology).
Aug 28, 2013 at 20:00
/dev/csmi0,1 etc, for other disks. Thanks. +1
Dec 23, 2014 at 0:44
hddguardian works great with Intel Matrix RAID controller, essentially it's a GUI for smartctl.
Argus Monitor shows SMART info for drives behind Intel Matrix RAID controller:
Version 1.8.17 (01/06/2011): Support for Intel Matrix RAID controllers (ICHx chipsets).
smartmontools worked well for me.
I have an Asus motherboard with Intel ICH10R RAID controller. Two of the HDs are in a RAID-1 configuration, and another 2 are regular non-RAID setup. I can query any of them with smartmontools.
The command line interface is pretty easy to use and can be scripted easily.
c:\>smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device
/dev/sdc -d scsi # /dev/sdc, SCSI device
/dev/csmi0,0 -d ata # /dev/csmi0,0, ATA device
/dev/csmi0,2 -d ata # /dev/csmi0,2, ATA device
/dev/csmi0,3 -d ata # /dev/csmi0,3, ATA device
/dev/csmi0,4 -d ata # /dev/csmi0,4, ATA device
/dev/csmi0,5 -d ata # /dev/csmi0,5, ATA device
This shows you the list of devices it detected. In my case, the 5 /dev/csmi0,x devices corresponds to the various SATA ports on the motherboard.
You can query any of them easily:
c:\>smartctl -a /dev/csmi0,2
smartctl 6.3 2014-07-26 r3976 [x86_64-w64-mingw32-win7-sp1] (sf-6.3-1)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F2 EG
Device Model: SAMSUNG HD154UI
Serial Number: XXXXXXXXXXXXXX
LU WWN Device Id: X XXXXXX XXXXXXXXX
Firmware Version: 1AG01118
User Capacity: 1,500,301,910,016 bytes [1.50 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA/ATAPI-7, ATA8-ACS T13/1699-D revision 3b
Local Time is: Thu Apr 16 21:59:25 2015 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
...
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 015 Pre-fail Always - 0
3 Spin_Up_Time 0x0007 070 070 007 Pre-fail Always - 9700
4 Start_Stop_Count 0x0032 098 098 050 Old_age Always - 2506
5 Reallocated_Sector_Ct 0x0033 100 100 051 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 100 100 015 Pre-fail Always - 0
8 Seek_Time_Performance 0x0025 100 100 037 Pre-fail Offline - 0
9 Power_On_Hours 0x0032 097 097 050 Old_age Always - 14655
10 Spin_Retry_Count 0x0033 100 100 051 Pre-fail Always - 0
11 Calibration_Retry_Count 0x0012 100 100 018 Old_age Always - 0
12 Power_Cycle_Count 0x0032 098 098 050 Old_age Always - 2500
13 Read_Soft_Error_Rate 0x000e 100 100 014 Old_age Always - 0
183 Runtime_Bad_Block 0x0032 100 100 050 Old_age Always - 0
184 End-to-End_Error 0x0033 100 100 051 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 100 100 050 Old_age Always - 2
188 Command_Timeout 0x0032 100 100 050 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 061 034 Old_age Always - 33 (Min/Max 13/33)
194 Temperature_Celsius 0x0022 065 060 034 Old_age Always - 35 (Min/Max 13/35)
195 Hardware_ECC_Recovered 0x001a 100 100 026 Old_age Always - 767683535
196 Reallocated_Event_Count 0x0032 100 100 050 Old_age Always - 0
197 Current_Pending_Sector 0x0012 100 100 018 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 048 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 100 100 062 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x000a 100 099 010 Old_age Always - 3
201 Soft_Read_Error_Rate 0x000a 100 100 010 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
ID #5 and #198 are of particular interest. There was an interest Google study that indicated they are somewhat good indicators as to when the drive is about to fail.
The smartmon tools worked for me as well, but only for the mirrored drives. Would not read the data from my Intel SSD... the Intel SSD Toolbox does this though.
I also found that the AIDA64 software (formerly Everest) works. Easer to read than raw data, but this tool isn't free. Reads the S.M.A.R.T. data from both the SSD and mirrored spinners
As others have noted, the WikiPedia article on S.M.A.R.T. is well worth a read.
