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We have a user just Migrated to Outlook 2010. Everything works find but the search function won't do search at all. I went to Control Panel, Indexing option, selected Microsoft, Modify and unchecked Microsoft Outlook then Checked it again to re-do the indexing. It doesn't work. Then I went to Control Panel, Indexing option, selected Microsoft, Advanced and Rebuilt but also doesn't work. I repaired the OST and it also doesn't work. After I unchecked "use cached mode", the search function works but after I check "use cached mode" again, it doesn't work! I am having the user using his Outlook with "use cached mode" unchecked but is there a fix without using "use cached mode" unchecked

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  • 1) Did you try renaming the ost file after outlook was closed? 2) is windows search started under services.msc
    – Sun
    Nov 12, 2014 at 5:52
  • Are you searching for a word or a number? I had the situation once that I needed to search for test1234 and I searched for 1234, which was not found (but test1234 was, afterwards).
    – Dominique
    Oct 24, 2016 at 13:45

3 Answers 3

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Do the below settings and restart the outlook

Open Outlook click on File -> Options -> Search > Indexing options -> Modify -> Uncheck Outlook

Click on OK then close and restart Outlook to check if search results fetch correctly.

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  • Don't forget to restart Outlook. May 16, 2017 at 13:36
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Don't you just love the changes? What I do is to: select the Inbox, press CTRL+SHIFT+F, choose "Browse ...", then check "Search subfolders". This is known as "Advanced Find".

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Did you try search in outlook safe mode? Start > Type "outlook /safe" without quotes.

Also make sure "Indexing Service" and "Windows Search" is enabled in Turn Windows Features on or off. Start > Control panel > Programs and Features > Turn Windows Features on or off

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