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I've recently started experiencing this odd behavior - Outlook opens a dialog asking to download html file which seems to be a cache of recent browsing:

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Have anyone encountered such thing? I've inspected the Windows task scheduler, but haven't found anything suspicious. I suspect it's a virus, have no other explanation.

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  • Are you facing this problem with emails or attachments?
    – avirk
    Nov 25, 2012 at 18:28
  • Which is your default browser? Try to download the latest version of the default browser and install it, otherwise set the Internet Explorer to your default browser.
    – avirk
    Nov 25, 2012 at 18:30
  • Which OS you are using? Take a look on this article and report back if it works?
    – avirk
    Nov 25, 2012 at 18:38
  • I'm using Win7, will try to reset the default browser nonetheless
    – SomeWittyUsername
    Nov 25, 2012 at 19:02
  • That didn't work (I changed default browser back to Chrome again)
    – SomeWittyUsername
    Nov 25, 2012 at 21:47

2 Answers 2

Reset to default
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+100

Well people have some different solutions for this problem.

Go to "view/people pane" and set to off.

Or you can try

Go to Internet Properties→Programs→Internet Program (set programs) and reset Program Access and Computer Defaults to the Microsoft Windows option.

All information is from Outlook keeps trying to download some html file. Also same solution is suggested on Google Product forum

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  • Yes, I've found this solution too. Disabled the people pane and reset to Microsoft Windows - after that, however, I've went back to my custom config, since I don't want the IE to be default browser. Giving it a day to see if the problem was resolved.
    – SomeWittyUsername
    Nov 26, 2012 at 6:39
  • Seems to be working (not sure though which of the changes did the trick).
    – SomeWittyUsername
    Nov 27, 2012 at 15:31
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Goto File->Options->Add-Ins, at the right bottom of the screen, you will see Manage -> COM Add-ins, click on Go, from the list of options uncheck this option: 'Microsoft Outlook Social Connector', click on OK. Restart Outlook and see if it fixes the issue.

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