I am distributing a DirectX 9 app, using Aug 2007 version. DirectX is installed silently. A user is reporting the install is successful, but a problem occurs when running the app (cannot find d3dx9_35.dll). The DirectX.log does not exist on his system.
On my own PC, I can find DirectX.log (in \Windows\Logs), but the latest date in the file is two months ago, and does not reflect recent activity.
Is there a switch on DXSETUP.EXE to trigger the creation of a log file? Why would there be no log file?
Thank you in advance.