4

I installed Chrome because I have a new laptop. But now when I want to play Vine/Instagram videos, it doesn’t display them—I only get the sound. These videos are .mp4 I guess.

What could be the problem? I’ve noticed that more people have this problem, but haven’t found a solution to this.

Improve this question
3
  • can you post a URL to one of those videos?
    – golimar
    Jun 28, 2013 at 14:22
  • vine.co/v/… It works on my other computer in chrome. but it doesn't on my normal laptop.
    – Kees Sonnema
    Jun 28, 2013 at 14:24
  • This would seem to be a browser problem rather than a web app problem.
    – ale
    Jun 28, 2013 at 17:52

6 Answers 6

Reset to default
8

I had the same problem and was able to use Steve Wingfelder's workaround (numbers added for ease of reading)

Temporary Fix:

  1. Enter “Chrome://flags” in the address bar.
  2. Find an entry that says “Disable hardware-accelerated video decode.”
  3. Click “Enable”.
  4. Your videos should now play just fine

Your problem also could be related to plugins. Some found Gokul's suggestion to work:

  • Type chrome://plugins click on +details find the PepperFlash entry and click Disable.Use only Adobe plugin.
  • Check your extension causes the trouble.Disable them one by one and check.
Improve this answer
1
  • 1
    This doesn't work for Chrome Version 50.0.2661.75 m.
    – Chloe
    Apr 20, 2016 at 21:17
1

Temporary Fix:

Enter “Chrome://flags” in the address bar. Find an entry that says “Disable hardware-accelerated video decode.” Click “Enable”. Your videos should now play just fine

It does work, however. your computer may run a LOT slower and become pretty hot while playing videos of high quality of even if you play a couple of them at the same time. I would limit viewing the videos of instagram and vine on your phone if I was you.

Improve this answer
0

The answer to your question can be found here: http://productforums.google.com/forum/#!topic/chrome/DrLRUK6g0wU

Refer to the workarounds posted by Gokul and Steve Wingfelder.

Improve this answer
3
  • And when this link no longer works?
    – ale
    Jul 19, 2013 at 12:29
  • @AlEverett Fair point. It looks as though batpigandme later summarized the two solutions in his answer. Would best practice be to provide a permalink, or to include the relevant text in one's answer?
    – nitrl
    Jul 19, 2013 at 12:58
  • 2
    Best practice would be to post a useful summary and a link to the source as credit and for more information. See also: Are answers that just contain links elsewhere really "good answers"?
    – ale
    Jul 19, 2013 at 12:59
0

Hardware acceleration is a feature in Adobe Flash Player that usually delivers a better video playing experience; however, sometimes it may cause issues.

The option to disable hardware acceleration is only available for certain versions of Adobe Flash Player system plug-in and operating systems (OS). Follow these steps to see if the option is available:

  • Right-click on the on the video you’re having issues with
  • Click Settings
  • If you see the option enable hardware acceleration, uncheck it. If you don’t see it, the option is not available for you.
  • Click Close
  • Refresh the page and check whether the video is working

Once you disable hardware acceleration, the setting will apply across all internet browsers on your computer.

Improve this answer
0

For me it was FireBug plugin that caused this issue, turning it off helped

Improve this answer
2
  • Maybe It doesn't provide answer but it solves the issue and that what matters at the end. Why should I ask another question or add bounty? I solved the issue and now I wanted to help if someone had same problem, simple as that
    – sdooo
    May 1, 2015 at 7:26
  • Those were boilerplate comments from the review system. Your answer indeed offers a solution. I'm not sure how it could be expanded to give more details (maybe the FireBug version…). I'd say it's ok to keep it like this.
    – slhck
    May 2, 2015 at 10:30
-1

My fix was enabling facebook owned content domain to connect in one Widgetblock addon

Improve this answer
1
  • 2
    Can you explain how to do this, step by step?  Does the user need to have the WidgetBlock addon?   (What if they don’t?)
    – Scott - Слава Україні
    Jul 23, 2017 at 2:59

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .