2

I've spent the whole day trying to find solution and there are solutions, but they don't seem to work with my PC and device.

I just install Windows 7 and install Windows Mobile Device Center. Then I connect my device running under Windows Mobile 6, but it can not connect. I uncheck the "Enable advanced network functionality" through Setting -> Connections -> USB to PC, then restart the device and still it can not connect.

I uninstall WMDC, then restart my PC, and connect to device, but I still can not make a connection.

Improve this question
0

3 Answers 3

Reset to default
5

Thanks for responding. I just got it to work by following the instructions on http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx

While the device is connected, I uncheck the Enable advanced network functionality on the device (Settings -> Connections -> USB to PC), and then I uninstall any existing device driver under the Portable Devices node. Start -> Control Panel -> Hardware and Sound -> Devices Manager, Portable Devices. Disconnect the device and connect back-in, until Portable Devices node lists the actual connected device ID, and then install the Windows Mobile Device Center.

Improve this answer
3
  • Alright. Thanks for the link from MS Site on Troubleshooting this problem. If it worked for you, then you may consider marking this question as "resolved"
    – kamleshrao
    Nov 17, 2009 at 17:19
  • I just I unchecked the "Enable advanced network functionality" on the device (a CK3X in my case) and re-seated the device in its cradle and Win7 Mobile Device Center finally connected to it. Thanks!
    – Doug J. Huras
    Dec 2, 2015 at 14:40
  • Seems like the link doesn't work anymore :S
    – Teysz
    May 24, 2016 at 8:20
1

On my Windows 7 64-bit machine, when I plugged in HTC Viva (USB), it couldn't detect the phone:

enter image description here

Later, I kept the phone connected (through USB) and manually went to Control Panel > Windows Update and clicked on Check for updates. After a few seconds, it detected the device and installed the appropriate driver.

enter image description here

Improve this answer
0

Try installing Zune software from Zune.net. It's supposed to fix ActiveSync issues in Windows 7.

Improve this answer
1
  • 1
    Is this some kind of publicity?
    – MariusMatutiae
    Oct 16, 2013 at 21:43

You must log in to answer this question.