I recently buy WD Mybook Essential HDD 1 TB. I downloaded and install Smartware software in both my desktop (Windows XP) and laptop (Windows 7) but in both case the software is not able to detect the external hard disc. It shows desktop/laptop (Whichever is apt) on left hand side of software but not the hard drive on right side. Why so?
I need to install Smartware software as my friend had gave me which I suppose had deleted the software.
Update: It requires power and so I gave it. It is properly connected with USB. Its ON and shows LED also. It opens in Windows Explorer as well. When clicked it shows the contents inside on the drive too. Any more info needed from my side?