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I am new to this website, I don't know if my question is an off topic question, or even if this is the suitable place to ask. Please tell me if I am in the wrong place.

Since some days I ma facing a problem with my internet connection. Before, every thing was okay, the internet works fine. The problem start with being unable to connect to any web page, when trying diagnosing the problem in control panel , I get the massage

"Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding "

Note: I have a wire connection. I have a windows 7 opertating system.

At first I suppose that the problem is general in the residence where I live, however I detect that the problem is just happening with me. I try enter into properties of the " Local Area Connection". Then for "IPV4" and "IPV6" and set the properties as " Obtain an IP address automatically" and "Obtain DNS server address automatically ". However this did not solve the problem.

Any suggestions? I would appreciate any help .

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  • Have you tried opening a command prompt and using the ipcofig /release then ipcofig /renew? Could possibly help? And power cycle your modem and router before you do this. Feb 6, 2016 at 19:09
  • @NetworkKingPin I'd use ipconfig /flushdns rather than renew and release though...
    – LPChip
    Feb 6, 2016 at 19:11
  • Also, what happens if you set the dns to 8.8.8.8 and 8.8.4.4? If that doesn't work either, you might need to reinstall your network card drivers.
    – LPChip
    Feb 6, 2016 at 19:20
  • @NetworkKingPin I will try them, however is it possible to ask about these two commands? what they do ?
    – Nizar
    Feb 6, 2016 at 19:20
  • @LPChip Sorry but how can I change (reset ) the dns ?
    – Nizar
    Feb 6, 2016 at 19:20

1 Answer 1

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Who is your ISP?

Check your DNS server by doing an ipconfig/all . Always make sure that the DNS Servers match with the DNS of your ISP. If it does not match, just set your DNS servers to manual and enter your ISP's DNS servers.

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