-1

In Windows 7 enterprise edition, When I connect my 1 TB external disk, famous blue screen error comes up and my computer restarts immediately.

I want to fix my external hard disk. What is your suggestion?

I don't have any problem with this external hard disk in Ubuntu.

I want to completely format the hard disk and make some sort of factory reset.

Edit1: I format the External memory with Gparted but still windows crush. I even tried safe mode and it crush anyway.

As a newbie, I dont know other tools in Ubuntu so what else can be done?

Edit2: Dmp file in C:\Windows\Minidump is uloaded here.

BSOD message:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000007e (some other 0x numbers)

Collecting data for crash dump ...

Initializing data for crash dump ...

Beginning dump of physical memory.

bumping physical memory to disk : 40

7
  • 2
    Why don't you launch the Disk Utility in Ubuntu to format the drive?
    – root
    Feb 15, 2016 at 16:47
  • What are the full BSOD error messages? BlueScreenView should provide this information. Please edit your question to include this.
    – DavidPostill
    Feb 15, 2016 at 16:49
  • share the dmp files from C:\Windows\Minidump Feb 15, 2016 at 17:16
  • I add message of BSOD and bmp file
    – Sadegh
    Feb 15, 2016 at 17:29
  • @root which disk utility you recommend?
    – Sadegh
    Feb 15, 2016 at 17:36

1 Answer 1

1

Windows crashes while reading the drive layout (partmgr!PmGetDriveLayoutEx):

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem. 
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled


00 nt!FstubReadHeaderEFI
01 nt!FstubReadPartitionTableEFI
02 nt! ?? ::NNGAKEGL::`string'
03 partmgr!PmGetDriveLayoutEx
04 partmgr!PmFilterDeviceControl
05 nt!IopCreateArcName
06 partmgr!PmStartDevice
07 partmgr!PmPnp
08 nt!PnpAsynchronousCall
09 nt!PnpStartDevice
0a nt!PnpStartDeviceNode
0b nt!PipProcessStartPhase1
0c nt!PipProcessDevNodeTree

I see that you still use the original Sp1 without any updates.

BUILD_VERSION_STRING: 7601.17514.amd64fre.win7sp1_rtm.101119-1850

Run Windows Update and if you have installed updates, try again. Also try Linux tools to detect/fix disk issues. If Windows crashes at detecting the partitions, the drive has issues.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .