0

Whenever I start my laptop, if I don't close it at the Windows 8 boot logo, it would shut off. The charger light would show green but turn orange quickly then shut off. Sometimes when I get it to boot, I can't do much because it would shut down fast. I keep it in the charger whenever it is booted but it loses charge instead of gaining charge. I tried to take the battery out (while it was on) but it instantly shut down. Can anyone help me?

Improve this question
1
  • Do you have a voltmeter? I wonder if you can confirm somehow that the charger is actually providing power. I had one fail like this and (part of) the reason was in the AC/DC transformer, not the laptop.
    – Tai Viinikka
    Apr 27, 2016 at 0:07

2 Answers 2

Reset to default
1

Turns out, it was the outlet itself.

Improve this answer
1
  • Are you saying it was the outlet that the charger was plugged in?
    – TechLoom
    Jan 12, 2023 at 14:55
0

It sounds like you need to replace your battery. If a laptop is left plugged in too much and doesn't have a smart charger it will get overcharged which in turn will lead to reduced battery lifespan. As a troubleshooting step, try taking your battery out and turning on your computer with just the charger plugged in. This should work fine as long as the battery was the problem.

Improve this answer
4
  • I tried taking the battery out, the laptop shuts down instantly.
    – kprovost7314
    Apr 26, 2016 at 23:51
  • 1
    But have you tried turning on the laptop with only the charger plugged in?
    – torchhound
    Apr 27, 2016 at 0:23
  • Actually it sounds to me like OP has a 3rd party charger without enough watts.
    – Tyson
    Apr 27, 2016 at 1:57
  • yes the charger was on @Tyson I don't know if it's the charger (it has been fixed a lot)
    – kprovost7314
    Apr 27, 2016 at 23:29

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .