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I have a PPTP VPN service on a Ubuntu server, and when I connect to it, I found I cannot connect to some web site, e.g. live.com.

I tried to ping the web site, but failed. So I tried tracert on windows, and below is the output.

Tracing route to live.com [65.55.206.154] over a maximum of 30 hops:

    1   784 ms   626 ms   821 ms  172.16.1.3
    2   513 ms   631 ms   964 ms  basil.vpsville.com [67.227.82.10]
    3   493 ms   483 ms     *     gw.mcom-colocationamerica.com [208.64.231.81]
    4   575 ms   496 ms   401 ms  tge4-1.cr2.lax.multacom.com [208.64.231.6]
    5   434 ms   379 ms   467 ms  microsoft.com.any2ix.coresite.com [206.223.143.143]
    6   592 ms   584 ms   941 ms  xe-0-0-0-0.lax-96cbe-1b.ntwk.msn.net [207.46.47.5]
    7   540 ms   528 ms   477 ms  ge-1-3-0-0.ash-64cb-1a.ntwk.msn.net [207.46.43.8]
    8   561 ms   695 ms   542 ms  ge-7-1-0-0.blu-64c-1a.ntwk.msn.net [207.46.43.17]
->  9   514 ms   800 ms   632 ms  10.22.100.1
    10     *        *        *     Request timed out.

The 9th record is very interesting, it does not seem to be a valid public internet address.

I have no idea how to troubleshoot this kind of network problem. I hope some can help me here.

thanks, David

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  • 1
    I'm not sure what the title has to do with the question. Your issue occurs on the 10th hop, why do you need more?
    – MDMarra
    Jun 30, 2010 at 15:34

1 Answer 1

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See this link

http://support.microsoft.com/kb/162326

Scroll down to TRACERT Synatax to configure more than the 30 default hops in the command.

.

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  • At the moment, this post is essentially only a link. To make sure the answer remains useful even if the link breaks, please edit it to include the relevant information. (Your answer was discovered in an effort to repair or remove old link-only answers.)
    – Ben N
    Feb 26, 2016 at 20:37
  • I have never had a Microsoft link break.
    – Moab
    Feb 29, 2016 at 21:10
  • I have - there are boatloads of broken TechNet links on MS blogs. KB's probably are good, but it wouldn't hurt to include a sample command in the answer.
    – Ben N
    Feb 29, 2016 at 21:13
  • Mine is not a tecknet link. Fee free to edit my answer.
    – Moab
    Feb 29, 2016 at 22:48

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