I have an older desktop computer running Windows XP, and the keyboard doesn't respond at any point before the Windows logon screen is displayed. I need to reinstall Windows, but I can't get to BIOS or to boot manager. I have tried PS/2 and USB keyboards, with no success.
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What brand/model PC?– argentwolfMay 15, 2013 at 16:57
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1Does the keyboard have caps/num/scroll lock lights? They flash right when the keyboard gets initialized. I wouldn't put anything past USB, but the PS2 KB should work. This is unusual.– gbarryMay 15, 2013 at 16:59
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@gbarry yes it has Caps and NumLock light. it doesn't work until Windows logon windows comes up.– DilshodMay 15, 2013 at 17:02
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@packets it has ASRock motherboard.– DilshodMay 15, 2013 at 17:03
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1Reminder: For PS/2 keyboards the computer usually need a hard-reset after plugging the keyboard in for them to start working.– Ƭᴇcʜιᴇ007May 15, 2013 at 17:03
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1 Answer
It was suggested by techie007 to do "hard reset". I thought a hard reset is taking the battery off and putting it back after a few minutes.
I tried that approach and it works. Now the keyboard is responding before Windows boots.
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Hard reset is resetting your PC .. What you did is CMOS data resetting ..– matzoneMay 15, 2013 at 17:33
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@matzone why it is called "hard reset" not just "reset"? Also I was asking I couldn's go to BIOS because my keyboard is wasn't responding. I did reset many times.– DilshodMay 15, 2013 at 17:40
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