My daughter has a Lenovo ideapad z565 that I am trying to re-install Windows 7 on. Some of the number keys stopped working and I was told it was probably a virus of some kind. None of my virus software was able to locate or quarantine anything so I wiped the hard drive and tried to re-install Windows 7.
On start up the computer boots from the CD and loads some files. After loading the files Windows tries to start. Then the system restarts and the Windows 7 starts loading the start up files again, then Windows tries to start again, but restarts again. It's a never ending cycle.
It never gets to the point where the Windows program actually starts to install the OS. What am I doing wrong and how can I install a clean copy of Windows 7?