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tracert [site name] is not working in cmd prompt. But the same site has been working in all of my browsers .

Please find below output of command. I need to use this command in my batch file but there is no response received.

tracert google.com

O/P : Response Timed out from hop1 itself...

I have tried even turning off firewalls & Antivirus but no use.

Could you please clarify how to resolve this ?

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  • Can you confirm if this issue is happening on a wired connection and wireless?
    – zigojacko
    Aug 12, 2013 at 12:20
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    Traceroute isn't always reliable. It works by sending a series of pings to the host with an increasing TTL with each one and then tells you the host that it got to before the TTL expired. Also, if one of those hosts won't reply, you simply get nothing back.
    – Jack
    Aug 12, 2013 at 14:23
  • @GeoffJackson : its wireless connection...
    – logan
    Aug 12, 2013 at 17:34
  • Are you unable to tracert any domains?
    – zigojacko
    Aug 13, 2013 at 7:02
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    It depends on your router... Hence why I asked what router you have.
    – zigojacko
    Aug 14, 2013 at 8:10

2 Answers 2

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tracert uses ICMP to do it's thing and the destinations might be filtering it for whatever reason.

Depending on what kind of access you have it's a bit strange that your first hop might timeout. You could try to use ping in order to check if you can ping the hosts you know about that are on the route. If you can't, they're likely filtering the ICMP messages.

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You could try:

  • resetting the TCP/IP stack by the following: netsh int ip reset c:\resetlog.txt Then reboot your system.
  • You could also try disabling DHCP and re-enabling again.
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  • Thanks for your answer. Could you please let me know what is the actual problem ?
    – logan
    Aug 12, 2013 at 17:36
  • i have both fixit and manual cmd. but no use.. Same problem..
    – logan
    Aug 13, 2013 at 18:03

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