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i'm trying to update my hp dv6-6156sl running win 8 to win 8.1. When i try to update the os with all kept when it configures devices (around 55%) i get a bsod with driver irql not less or equal error and windows revert back to my previous windows 8 showing at the end 0x101 0x2000c error. So i tried a clean install to see if i could fix it but i still get the same driver irql not less or equal error (on ntoskrnl.exe)

I tried to edit bios settings to see if there's something to disable but like almost all hp laptops it is locked so i can only enable virtualization, select boot order and change gpu between fixed or dinamic (none of these worked)

i found the dmp file with the error of the update:

https://dl.dropboxusercontent.com/u/2219086/setupmem.dmp

How can i fix this?

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    Your "clean installation" step is confusing considering a clean installation is only possible with a Windows 8.1 license. Have you tried with no external devices plugged in and your graphic device driver removed from your system? Specific configuration information on your laptop is required
    – Ramhound
    Nov 7, 2013 at 15:29
  • With an custom ei.cfg file in the dvd or in the usb key you can temporary install windows 8.1 without license (of course you have to activate it when you finished). BTW it's a laptop, i only replaced the hdd with a vertex 3 ssd and i had everything unplugged and in the clean install there's no driver installed yet. here are the specs: h10025.www1.hp.com/ewfrf/wc/…
    – phate89
    Nov 7, 2013 at 15:37
  • I can only read English. I asked for the specifcations in the question for that reason.
    – Ramhound
    Nov 7, 2013 at 16:21
  • h10025.www1.hp.com/ewfrf/wc/…
    – phate89
    Nov 7, 2013 at 16:44
  • - Please intergrate your specifications into the question itself.
    – Ramhound
    Nov 7, 2013 at 17:38

1 Answer 1

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the dump shows that your Wifi driver (netr28x.sys) causes the issue:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8012a756316, address which referenced memory

Debugging Details:

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


LOCK_ADDRESS:  fffff8012a93f360 -- (!locks fffff8012a93f360)

Resource @ nt!PiEngineLock (0xfffff8012a93f360)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff8012a93f360
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0


STACK_TEXT:  
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!KeReleaseSpinLock
netr28x!PostBBPInitialization
netr28x!RTMPInitialize
ndis!ndisMInvokeInitialize
ndis!ndisMInitializeAdapter
ndis!ndisInitializeAdapter
ndis!ndisPnPStartDevice
ndis!ndisStartDeviceSynchronous
ndis!ndisPnPIrpStartDevice
ndis!ndisPnPDispatch
Wdf01000!FxPkgFdo::PnpSendStartDeviceDownTheStackOverload
Wdf01000!FxPkgPnp::PnpEventInitStarting
Wdf01000!FxPkgPnp::PnpEnterNewState
Wdf01000!FxPkgPnp::PnpProcessEventInner
Wdf01000!FxPkgPnp::PnpProcessEvent
Wdf01000!FxPkgPnp::_PnpStartDevice
Wdf01000!FxPkgPnp::Dispatch
Wdf01000!FxDevice::DispatchWithLock
nt!PnpAsynchronousCall
nt!PnpStartDevice
nt!PnpStartDeviceNode
nt!PipProcessStartPhase1
nt!PipProcessDevNodeTree
nt!PiRestartDevice
nt!PnpDeviceActionWorker
nt!ExpWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread


IMAGE_NAME:  netr28x.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51de7a8d

BUCKET_ID_FUNC_OFFSET:  341ce

FAILURE_BUCKET_ID:  AV_netr28x!PostBBPInitialization

BUCKET_ID:  AV_netr28x!PostBBPInitialization

    Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
    Image name: netr28x.sys
    Timestamp:        Thu Jul 11 11:27:41 2013 

disable the wifi device during install or integrate the latest driver into the DVD.

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  • Thanks! I actually had to manually remove the card because the bios was limited, install windows 8.1, put back the wireless card, start windows in safe mode, install the driver downloaded from mediatek, manually update the driver from the windows list and now it works.. thanks!
    – phate89
    Nov 7, 2013 at 23:13

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