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After doing a complete re-install, I finally have Windows 8.1 from the Windows 8 store. (The other options (the KB fix, the clear store cache, etc.) never worked.)

When I click it, it says that I need to be an administrator. I am an administrator. How do I upgrade to Windows 8.1?

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  • Have you tried right clicking and selecting the option to "Run as Administrator"?
    – Caleb Xu
    Jan 9, 2014 at 15:40
  • after hours on with dell support then transferred to microsoft support, they downloaded an exe from a website or something and avoided the store completely(ie. microsoft couldn't figure it out). Jan 9, 2014 at 18:47

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