I administer a small office who have their own domain and email accounts. for the past 1 week I have had problems with sending emails from a single account and from a single pc.
The error I get in microsoft's outlook 2013 is 0x800CCC13 "Cannot connect to the network"
.
After searching for a bit, people suggested that I should recreate the profile. I have tried doing that, but the problem came back to haunt be 2 days later.
To verify that the problem is not on the email server's end, I recreated the specific account in another computer and I can send and receive emails normally from that one.
So it must be something wrong within the specific computer / user account.
Do you know anything else I should try in order to fix this ?
Thank you for your help.
control panel -> mail (outlook 2013)
. Re-imaging is not an option unfortunately. The funny thing is that in several other office installations I have not had this problem occuring.