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Windows 8.1 loads fine till the point of welcome screen. When I login with my main user account, it takes forever loading and ends stuck at a blue screen. But when logining with another user account it loads just fine.

So, apparently there's a problem with a specific user account, not the entire windows 8.1 installation.

Is there anything I can do to fix the problem of this account?


UPDATE

The system and the user account loads fine when safe mode is on; no crashes.

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  • Log into the same user but boot to Safe Mode. Update your question if the system crashes or not.
    – Ramhound
    Oct 31, 2014 at 12:08
  • Updated the question.
    – Ahmed Saad
    Oct 31, 2014 at 12:21
  • Since it worked with Safe Mode you will have to determine what start-up entry is causing the problem. This means disabling each one until it works. Process Explorer can disable the entry but not delete it.
    – Ramhound
    Oct 31, 2014 at 13:29
  • I find it hard to use. I will give msconfig a try and disable start up programs.
    – Ahmed Saad
    Oct 31, 2014 at 13:48
  • msconfig alone is unlikely going to be enough. I suggested that particular tool for a reason.
    – Ramhound
    Oct 31, 2014 at 13:59

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