I really just want to confirm a few things. I have an HP laptop, and I have got mixed information.
First off, this is the laptop I own:
I ran the Crucial system scanner and it told me the maximum RAM I can have is 8GB. However I joined the HP Support forums, and they showed me some documentation that says this laptop with the Intel CPU can handle 16GB.
Here is the documentation that says 16GB for Intel chips, page 5 of the PDF file. Page numbers are in the bottom right on each page. It's actually page 13 as you scroll in GChrome.
The HP support forums are going by this documentation. However I found this support page that clearly says upgradable to 8GB (along with the Crucial scanner).
Crucial do have a disclaimer saying the 8GB in 2 slots is to "not exceed the manufacturer supported memory".
So can I go ahead with 16GB? Is there anything I can change software-wise so that it will read all 16GB if I were to buy it and install it? It obviously scanned my laptop and found 8GB somewhere, maybe a limitation put in by HP somewhere in the BIOS? Anything I can check?
The mixed messages are really confusing, which is why I'm asking in multiple places. I don't want to mess this up.
Thanks for advice you can offer, really appreciate it!