0

I have a low-end CA desktop PC mic that sounds loud and clear (to the people on the other end) on Skype, but very quiet to the others on GoToMeeting. I have gone into Control Panel mic settings and the volume is already all the way up. I can't find any mic volume settings inside GTM, so there seems to be no way to turn up my mic volume within the perspective of that app.

I really think that the OS or mic software or GoToMeeting is assuming that the audio input is coming from a headset in which mouth is half-inch from mic, rather than a desktop mic in which mouth can be 6-12 inches from mic. Yet Skype obviously expects/allows desktop mic, and thus picks up sound from further away from the mic. How can I get GTM to do the same thing?

What can I do?

1
  • 1
    Each application should have it's own Audio settings. For example, on my work laptop, I have a tuning wizard for: Cisco IP Phone. And you can set the levels for that application. Go to Meeting I know has it's own settings and Skype should too.
    – Leptonator
    Aug 24, 2015 at 17:13

1 Answer 1

0

I called Citrix/GTM support and got this problem solved.

Solution:

  1. In the Audio tab, click Sound Check
  2. Click the Mic icon tab
  3. Click the gear icon for advanced settings
  4. At the bottom (Advanced area) there are 2 checkboxes: "Automatically adjust my system mixer settings" and "Use automatic volume and noise processing" -- UNCHECK both
  5. The problem should now be solved

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .