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I am unable to connect to wifi on my HP G3 250 Laptop. I have tried almost everything on the internet(driver install/uninstall,remove/change SSN,router configuration,system format).I have even get it checked by HP service center guy just to make sure its not hardware issue, even he couldn't rectify.

Please note , i can connect all the other devices using same router.On Laptop it throws an error message as follows: "windows was unable to connect to .........."

Laptop : HP G3 250 OS: windows 7 Router : netgear n150 wireless adsl2+ modem router dgn1000 Broadband : Mtnl Mumbai

I would sincerely appreciate your help here.

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  • does the problem persist in safe mode? (To get into safe mode, press F12, F10, DEL, or another key repeatedly until you enter the boot menu.
    – Roke
    Dec 2, 2015 at 19:42

3 Answers 3

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USB dongle is possibly the best method, but before you do - Download the ubuntu ISO, place on CD/USB (Rufus is great for USB) and start the installer - Don't install, just see if ubuntu picks up your wifi card and can join your network - If it can then your laptop has a driver issue with the built in adapter - Then you are on your way to fixing the problem.

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Last time I had this problem with a HP laptop it was a hardware problem in the laptop. I bought a USB WiFi dongle and the problem was solved. -- Just a thought of a possibility.

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Thanks for your answers/suggestions.

After all the research on internet and on laptop, problem was with wifi/bluetooth card(Had to pay around 2000 INR for new card & installation charges). Please keep this also in mind if anyone ever come across such issue.

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