Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

We have a load of machines running Ubuntu in our office, they are either on 8.04 or 9.10. We have a server which connects a HP JetDirect that connects to a HP 3550 Colour Laser printer using CUPS.

The problem we are having is we cannot print red, magenta or yellow at 100%, I've got a picture of the Ubuntu test page to demonstrate my problem:

Bloody Ubuntu / HP!

This is obviously a pretty big problem as we are constantly receiving documents with these colours and cannot successfully print them off, we cannot just switch the grayscale, our business depends on being able to print colour (seems trivial but we handle lots of artwork).

We're using the recommended driver HP Color LaserJet 3550 footmatic/pxljr (recommended), there is another driver in the list labelled HP Color LaserJet 3550 footmatic/hpijs. These are production printers so need to make sure any setting change won't kick is in the nuts. It would appear HPIJS is for HP Inkjets, makes sense I guess.

The problem doesn't occur in Windows.

RESOLVED

I've managed to solve the problem, I did indeed use the HPIJS driver (apparently for inkjets) but it seems to have worked, we're going to roll with it for now to see how we get on with it.

share|improve this question
    
Please accept an answer when resolved, or add the answer yourself and accept that some days later. Thanks! –  Arjan Jan 27 '10 at 12:02
add comment

2 Answers

There seem to be two drivers available, the original HP and an OpenSource one, maybe you could try out the other.

Edit: On second thought, if you're using the original HP Driver, contact HP with this issue. It's their driver so they need to know. ;)

share|improve this answer
    
I've just amended my post, the second driver is for inkjets, not sure why that's been shown for a laserjet? –  Ben Everard Jan 27 '10 at 11:02
    
@ILMV: The hplib driver does support various models (Inkjets, Deskjets, Laserjets etc.). Seems to be the same as hpijs. –  Bobby Jan 27 '10 at 11:29
add comment
up vote 0 down vote accepted

Well here is the answer:

I've managed to solve the problem, I did indeed use the HPIJS driver (apparently for inkjets) but it seems to have worked, we're going to roll with it for now to see how we get on with it.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.