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When I am connecting the charger to the laptop, the laptop is not charging (LED light is not on) and LED on the adapter/charger also turning off. I don't know what could be the problem?

Things I already tried and see the same behavior: 1. Tried with another charger. 2. Removed battery and try to turn on with AC power 3. Hold the power button for few seconds-minutes to get rid of static power

My warrenty got exprired few days back. (laptop is 1 year old)

Is this anything I can fix by myself?

Model: Dell Inspiron 15 intel I5 4210U

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  • Still contact the laptop warranty people and, although it expired a few days back, argue that you would expect it to work for considerably longer than a year. I have a 7 year old laptop that works just as well as it did the day I bought it. Come up with other examples of technology you have that's older than a year and see if they'll still accept it for repair.
    – Kinnectus
    Dec 15, 2015 at 5:34
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    Can you edit the question with the make and model of the laptop?
    – Burgi
    Dec 15, 2015 at 11:50
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    @BigChris: I called the customer service before posting it here. They were telling it is going to cost $179 to $279 + taxes and 90 days warrenty. I still can't decide spending almost $300 and getting only 90 days
    – Suresh
    Dec 15, 2015 at 14:09
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    OK, not a problem. When you say you tried another charger, did you try a completely different charge (mains cable AND charger/PSU unit)? From your question, the charger unit has an LED that is also not lighting up? Does this do the same with the other charger you tried? Are they both tested working with a voltmeter - your title says it works, but your question body isn't clear - does it initially turn on and then off? Finally, have you tried wiggling the charger connector in the laptop to see if the on-board connector isn't faulty?
    – Kinnectus
    Dec 15, 2015 at 14:12
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    Does your region use fused plugs? If so check to see if the plug fuse has blown.
    – Burgi
    Dec 15, 2015 at 14:18

1 Answer 1

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My laptop (not the same model) doesn't automatically turn on when I connect the charger; there is a separate switch on the laptop for that. However, it does start charging its battery if it isn't fully charged already.

You could search this web site to see if you can find more information on your laptop:

http://www.dell.com/us/p/inspiron-15-5558-laptop/pd?ST=+dell%20+Inspiron%20+15&dgc=ST&cid=282654&lid=5372774&acd=123098073120600&ven1=h3sq9DRU&ven2=p&ven3=630301386144830874

Are you sure that no one with that model of laptop wants to be able to charge the battery with nothing showing on the screen?

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1
  • Welcome to SuperUser, you basically recommend to press the power button, the questioner already tried that.
    – Vlastimil Ovčáčík
    Dec 16, 2015 at 14:28

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