This is an email I sent to the ASRock motherboard company's support email address. My motherboard will power my heat sink fan, my LEDs, the powerbutton, and even my SSD. I am getting no output from the HDMI or VGA slots though, and if no memory is installed I get no error beeps from my motherboard. I have taken the battery out overnight, and shorted the CMOS. What am I missing?
"Motherboard: FM2+a88x- ITX+
APU: A10-7870k Quad-Core, integrated graphics CPU from AMD
Memory: 12 GB (8 + 4) GSkill 1600
Video Card: Integrated on CPU
Operating System: none yet
Hard Drive: Silicon Power 250 GB
BIOS: 2.50
When I have every single cord plugged in and RAM modules in (I've tried just one module in each slot) the CPU heat sink fan will spin and the power supply fan will spin.
The motherboard gives no beeps when memory is not in, and I have the speaker plugged in. I've reseated everything three times, but I get no video output. I've used HDMI and VGA. Is it possible that I get no beep codes because the APU isn't directly supported until bios 3.0? If so can ASRock update my bios due to the fact that I can't boot to flash it? Any insight would be extremely helpful!"