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I am trying to install Office 2003 SP3 on a windows 2003 EE server (used as a terminal server) which already have office 2003 SP2.

I am getting an error that says "Update can not be applied".

Below are the eventviewer entries for Application:

  1. _

    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1015
    Date:  1-2-2010
    Time:  5:51:22
    User:  Domain\domainadmin
    Computer: TER01
    Description:
    Failed to connect to server. Error: 0x800401F0
    

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  2. _

    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date:  1-2-2010
    Time:  5:52:23
    User:  Domain\domainadmin
    Computer: TER01
    Description:
    Product: Microsoft Office Professional Edition 2003 -- Installation failed.
    

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Data:
    0000: 7b 39 30 31 31 30 34 30   {9011040
    0008: 39 2d 36 30 30 30 2d 31   9-6000-1
    0010: 31 44 33 2d 38 43 46 45   1D3-8CFE
    0018: 2d 30 31 35 30 30 34 38   -0150048
    0020: 33 38 33 43 39 7d         383C9}  
    
  3. _

    Event Type: Information
    Event Source: McLogEvent
    Event Category: None
    Event ID: 257
    Date:  1-2-2010
    Time:  5:52:23
    User:  NT AUTHORITY\SYSTEM
    Computer: TER01
    Description:
    Would be blocked by access protection rule  (rule is in warn-only mode) (Common         Standard Protection:Prevent common programs from running files from the Temp folder).
    
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migrated from stackoverflow.com Feb 1 '10 at 5:22

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1 Answer 1

The error indicates that the app is running from the Temp folder. Is that correct? Is there an AV scanner with a rule that prevents such execution? McLogEvent would point to McAfee

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