What tools exist to record, display and search mails, phone calls notes, meeting minutes etc.?

I'm working in a distributed team of 4, each of us talks to our customers and keeping everyone up-to-date is pretty difficult. What I'm dreaming of is some software (web-based or Mac) which collects all pieces of communication and presents it per contact / per project in chronological order. If it's part of a project management tool, all the better, but it's not a requirement. All suggestions are appreciated.

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It sounds like you need a Customer Relationship Management (CRM) system. SugarCRM is free and open source.

SimpleScripts is a good way to install/upgrade an installation.

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