I often need to remotely manage PC and Macs for desktop support. I'm after a remote desktop management support tool that I could email (or send a url) that the customer could click on (or run) and I could then remotely manage their PC/Mac
A tool that could work on both operating systems would be great but not mandatory (a separate tool for both/either will suffice)
A tool that has an iPhone App would be fantastic too but this would just be very much a 'wish list'
Looking forward to your suggestion!