Our tech doesn't think it's a hardware failure and is planning to reinstall windows. I ran chkdsk
and it didn't find anything, but I keep seeing other oddities. Examples below:
DSIM Error
C:\Windows\system32>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
Error: 1117
The request could not be performed because of an I/O device error.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
SFC Error
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found integrity violations. Details are included
in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in
offline servicing scenarios.
Bitlocker Error
Again, a full CHKDSK
on boot showed no errors. I haven't been a tech for a long time, but everything else makes it look like a hardware issue. How can I better determine if it is a hardware issue?