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I have a Canon Pixma MP620 with an empty black ink cartridge. This particular printer is an "all-in-one" and can scan documents. However, every time I turn the printer on, the LCD shows the following error message:

U163 The following ink has run out. Replace the ink tank. [image of ink cartridge with "bk" written at the top]

I can't afford a new cartridge right now, but I would still like to use the built-in scanner. However, I can't get rid of the "U163" error message. Therefore, I cannot use the printer user interface to actually scan a document.

How do I bypass this error message & use the scanner? I've pressed each button on the printer to no avail.

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Related:… – gaborous Jul 27 '15 at 7:40

Hold down the stop button for 5 seconds.

This will also work on the MX870, MX882 models.

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Lifesaver, thank you! – Joe J Aug 7 '12 at 1:02
Brilliant! This fixed it for my canon pixma mp510. – Benteh Dec 6 '13 at 11:26
Worked great on my Canon Pixma MX892 as well. Thanks for this! – nickb Jul 26 '14 at 0:44
up vote 4 down vote accepted

Actually, I think I've found a solution! Fat-finger both the "STOP and "BACK" buttons at the same time. This seems to kick you out to the main menu.

Sorry for prematurely asking a question!

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This answer also worked for me on an mx882. – Ed Cottrell Jul 15 '14 at 16:15

I got my MX882 back to working by pressing stop and holding it for 5 seconds. I got another error shortly after but then I pressed back and okay at the same time to get it working again. Hope this helps.

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But the question asks about MB620. – Kazark May 20 '13 at 19:05
Used this on my mp620. – runningRhetoric Jan 9 '14 at 17:34

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protected by bwDraco Sep 15 '15 at 3:15

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