I've bought a wireless router which I'm installing with a Telstra BigPond cable modem for a friend.
As part of the setup I've got to a screen requesting username / password / authentication server for the cable modem
They have contacted Telstra who supply the username / password and say that is all they need. They dont know anything about an authentication server.
There are a couple of answers up on Whirlpool forum found through google but those answers are 4 years old.
I havent tried them yet as I hoped to get actual answers before trundling over to my friends house again.
Can anyone suggest,
- How to get information from Telstra support? (I realise this question maybe impossible to answer)
- What is the authentication server for Telstra BigPond for a user in Sydney Australia
- Are those whirlpool forum answers still valid?
I guess if I dont get anything more here I'll try what it says on whirlpool and see what happens.