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Hey, I downloaded the new Kaspersky Internet Security 2010, and since then my internet has not been working. As soon as I disable Kaspersky my internet works.

I have narrowed down to what the problem within Kaspersky is and I am currently running it with:

Enabled - File Anti-Virus

Disabled - Mail Anti-Virus

Disabled - Web Anti-Virus

Disabled - IM Anti-Virus

Enabled - Application Control

Enabled - Firewall

Enabled - Protective Defence

Enabled - Network Attack Blocker

Disabled - Anti-Spam

Disabled - Anti-Banner

Disabled - Parental Control

Any help would be appreciated, thanks.

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3 Answers

up vote 2 down vote accepted

Have you managed to get another anti-virus running? I made the mistake once of having both AVG and Avast running at the same time and couldn't get any browser to work.

As soon as I disabled one of them it all worked again.

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This was the problem! Thanks! Turns out I cannot have Avira web guard and the rest of the features of Kaspersky active – Crazyd22 Feb 12 '10 at 20:05
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up vote 2 down vote

You need to check Kaspersky Rules for the firewall. See if all the connections are restricted. See this for details : http://support.kaspersky.com/kis2010/firewall?qid=208280574

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Will have a look thanks – Crazyd22 Feb 12 '10 at 15:31
Nah this doesn't seem to be the problem, even when I disable the firewall it is still blocking my internet, I have to pause the protection for the internet to work :/ – Crazyd22 Feb 12 '10 at 15:37
It's definitely got to do something with the rules. Lets see if I can find something else. – Bibhas Feb 12 '10 at 16:02
Iv updated the description, please look. – Crazyd22 Feb 12 '10 at 16:24
PLease check if KIS has proxy server on and if any invalid proxy is set there.. Go to settings, then i50.tinypic.com/mts8sk.jpg – Bibhas Feb 12 '10 at 18:13
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up vote 1 down vote

Why not just use Microsoft Security Essentials? It's free and the best protection currently available.

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I doubt that... – Crazyd22 Feb 12 '10 at 16:51
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