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I can no longer connect to the website mytraveline.mobi which I have always used to give me live bus times at my nearest stop. When I try to ping the site, I get no returns.

I have contacted the people who run it but they don't know why either.

I have emailed the link I use to other people and it all works for them.

Anybody got any idea what I can do?!

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2 Answers 2

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The problem is you don't have the subdomain in the URL you are giving

You need to start the URL with www (which is the subdomain)

An example

By URL, http://superuser.com is different to http://www.superuser.com, and could actually point to different servers and serve totally different content (usually it makes sense to point to the same location).

Most people assume a website starts with www. and some assume it doesn't need www. - Neither are actually true. Convention suggests we should always have www. and ideally always accept when no subdomain is present (although I appreciate there are reasons not for things like SSL issues and SEO issues etc).

I also emailed that company to inform them (in case they decide to react to it)

In your post you wrote mytraveline.mobi which is what I assume is the URL you're trying to reach. Currently mytraveline.mobi shows an IIS page, where as www.mytraveline.mobi shows the website as you expect.

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In cases like this, you can use a check website like Down For Everyone Or Just Me in order to see if the problem is likely unique to you or if others are experiencing it as well.

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  • Thank you, I just used it and it is definitely down for Just Me! May 25, 2016 at 6:14
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    OP has already stated that others can access it
    – Dave
    May 25, 2016 at 7:00

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