Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I'm using a work computer (Lenovo) that I recently got from my IT department to replace an old machine. When I installed Firefox and Chrome, I needed to install Adobe Flash. However, the installation has failed on several occasions. I've taken all the usual steps: closing all programs and windows, installing updates and restarting machine, etc, but still the installation does not work. The download manager and status bars say that installation is complete, but I still can't view flash sites on FF or Chrome. Flash is working fine on IE though. Last thing: when I reboot the first dialog box that comes up is from Adobe Download Manager, and it says "Please shut down Internet Explorer before uninstall can complete". I'm confused since a) I've just rebooted so have yet to start IE and b) why UNinstall?

My company does not support non-IE browsers so I'm not getting much help from our IT department.

If necessary I can post screenshots of error messages and stuff if it comes to that, but hopefully someone will be able to diagnose the problem before that's necessary as I'm not the most tech savvy (despite being a huge fan of reddit...)

share|improve this question

2 Answers 2

You might want to try to uninstall flash player first Flash uninstaller. , and then install it again Select OS and then select browser (Close all your opened browsers before uninstalling and installing as well).

share|improve this answer

Are you sure you are downloading the Flash package for non-IE browsers?

You may manually download the installation package for third-party browsers here:

http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe

Please note that you need administrator rights on your computer to install this package on your computer. Without administrator rights, you will not be able to install Flash.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.