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I have been trying to update Windows 8 to 8.1 with no success. From the Windows store I downloaded Windows 8.1 (a free installation), and near the end of the install (90%) I get the following message:

installation failed--error code 0x80004005.

From the Microsoft forums I concluded I needed updates KB2919355 and KB2919442 in order to install Windows 8.1, but I do not have either of these two updates and don't know where to find them.

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  • Do you have any third party security software installed on the computer? Jun 29, 2016 at 11:00
  • I searched for KB2919355 and the first result I got was this Microsoft document, which includes a download link.
    – Ben N
    Jun 29, 2016 at 22:05

1 Answer 1

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Go to this page and this page. Scroll down to "How to obtain and install this update." There should be some direct download links available. Try those.

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