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What’s the best Remote Desktop Application?

I am looking for easy to remote assistance software. I want to be able to help my father use his computer. He lives in the mid-west, I am in California. I am looking for remote assistance software that is very easy to install and start using. This will be windows 7 to windows 7 or Mac OS X to Windows 7.

I want to be able to control his desktop and have him see what I am doing, then pass control back to him, but still be able to see what he is doing.

I am sure other people have done this, so what do you recommend? What has worked well for you?

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@John. You've been answering this question one to many times haven't you? – Diago Feb 18 '10 at 19:14
A simple search for the word 'remote' yields some interesting results. What can I say. – John T Feb 18 '10 at 19:16
I saw many of those links. They mostly refer to remote desktop applications. That is not what I am looking for. I am looking for something similar to copilot. I tried copilot, but it did not work for us. With copilot you can just send a link in email, the user on the other end clicks on it. It installs with no configuration. Installing a remote desktop server or opening firewall access are not options. I guess I did not make my question clear enough, or perhaps there is no better answer. – railmeat Feb 18 '10 at 20:49
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closed as exact duplicate by John T, Diago Feb 18 '10 at 19:13

This question covers exactly the same ground as earlier questions on this topic; its answers may be merged with another identical question. See the FAQ.

4 Answers

up vote 1 down vote

Cross Loop is what you want. Simple client download for both parties, ZERO registration, and access to a computer is done via the exchange of a numeric access code, and requires the remote party to accept your connection. Perfect for tech support!

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NO LINUX? (its always the same for us). – YumYum Dec 31 '11 at 8:26
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up vote 0 down vote

TeamViewer is pretty easy to set up.

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Again, someone needs to be both end to allow the connection. Its not like automated. – YumYum Dec 31 '11 at 8:29
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up vote 0 down vote

LogMeIn is the simplest and easiest way to establish a connection with minimum setup or hassle.

No routers to configure, no firewalls to setup. Install and it works every time from anywhere.

enter image description here

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When a user is requested for Invite . It requires again someone to be there to accept it. But i have a problem with this option where i need a automated login. – YumYum Dec 31 '11 at 8:28
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up vote 0 down vote

UltraVNC Singleclick.

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Same thing, user has to do it. But there is a case where it requires automatic login like day shift/night shift work. – YumYum Dec 31 '11 at 8:30
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