I've been using logmein successfully for may situations and have had very good success. Our company has an Log me in Pro account. I have used this to share my desktop with customers. At work, I have had no problem with my laptop. At home, one program (solid-works) that I need to share with my customers, will not display the active screen. I spent 45 min on the phone with both the software for the cad system and logmein support with not help. I need help in narrowing down what the problem is on my computer. The support guys at Solid-works got another remote software to work, so its not the program. I can get the logmein to work at the office so its not the settings of the logmein pro account. The LMI people say its a setting on my computer.? -internet is fast enough at home -can't narrow down the problem -changed graphical settings and that didn't work.