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It's not a major problem, just a little niggle, but just lately the MagSafe power connector on my white 13" MacBook only seems to charge one way up. Previously it didn't matter which way up it was.

Anyone any (sensible) suggestions as to why this might be?

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up vote 13 down vote accepted

Here's my theory. The magsafe connector, head-on, looks like this: [**.**] What I write as "*" looks like an electrical contact. It really only needs to connect two things (the "+" and "-", possibly ground too). To allow you to plug it in either way, it must be designed symmetrically. So for example it could be wired so that the two external contacts are connected to "-", and the two internal ones to "+".

Now, contacts can get damaged over time. What might have happened is that, say, the magsafe's rightmost contact does not work anymore. So you have something like [**.*.]. By sheer bad luck, it might be that the corresponding contact on the laptop side also does not work anymore.

So when you plug it one way, the leftmost outer contact works and does the job. When you plug it the other way, each side has a broken contact and so the circuit cannot complete.

Here's a pictorial version:

           orientation 1      orientation 2
magsafe    [**.*.]            [.*.**]
computer   [**.*.]            [**.*.]
(result)   works!             does not work

edit: checked the actual wiring, and it is indeed symmetrical as I describe.

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Kudos for the ASCII art, finding a link, and explaining a hardware issue to a software guy so that he could understand it – Rob Cowell Feb 21 '10 at 22:25

MagSafe Connector Pinout

The MagSafe connector is symmetrical. There are two ground pins, and two 16.5V.

enter image description here

Image Source : wikipedia

Only the center pin and one of each other type of pin must be connected for the laptop to charge.

To prove this, I put non conductive tape over different combinations of positive and negative pins. As long as the center pin, and one ground and one positive pin made contact, my laptop successfully charged.

Connectivity Test

enter image description here

Still worked in both orientations without these pins

enter image description here Still worked in both orientations without right most pins

As soon as I covered two matching pins (i.e... 1 and 5 or 2 and 4) the laptop failed to charge.

The Pins

Effectively the pins are mechanically identical to electronic pogo pins. They typically consist of gold plated, hollow brass tube with springs inside.

pogo pin
Image Credit: wikipedia

Over time those springs can wear out. It is common for pogo pins to be rated for 10,000 cycles.

High end pogo pins are gold plated on all surfaces inside and out Cheap / knockoff pogo pins often are only gold plated on the outside, allowing for corrosion to enter the internal components.

If you read reviews of unofficial Apple Magsafe chargers sold on Amazon, you will find a surprising percentage of reviews mention that the pins get stuck.


The cause of the MagSafe charger to only work when in one orientation, is that 3 of the essential pins are not touching the laptop.

There are two reasons the pins do not make contact.

  1. Corrosion

  2. Insufficient pressure from spring.

I have found that when my MacBook doesn't charge, gently running a clean pencil eraser over the pins and the laptop connector will usually solve the problem for a few weeks/months. This addresses both corrosion and exercises the pins.

I find that new chargers from Apple usually last 2 years before they start exhibiting this behavior.

Additional Information

EEVBlog explanation of pogo pins
Pogo pin durability
Pogo pin corrosion

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Especially if you are experiencing other issues, you should consider resetting the System Management Controller. On my Macbook Pro, I had issues with the MagSafe adapter suddenly working in only one direction, in addition to my home WiFi password being forgotten and sporadic shutdowns. Following the steps in that link has so far fixed the MagSafe issue (and hopefully the others...).

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Worth noting, cheers. – Rob Cowell Jan 24 '11 at 11:13
*Update: Turns out I had a bad power block (something not covered by AppleCare, FYI), so I imagine the ritual I proposed didn't actually ameliorate my particular issue. – David Rivers Dec 13 '11 at 2:57

The ground wire on any laptop's power supply serves two important functions:

First, as in all grounded appliances, it prevents you from being shocked, burned, or electrocuted in the event of an internal fault. This could be from liquid getting into it, a loose wire, a broken switch or circuit board, or any number of other things.

When it comes to sensitive electronics like your computer, tablet, recording equipment, etc, the ground wire protects the device from being fried in the event of a power surge or heavy static electricity buildup. You may notice that soldering irons meant for integrated circuits always have a grounded plug, but most others don't. Even the static from your body can be enough to damage some computer parts, and the presence of a ground wire prevents any charge from getting through.

Apple has stupidly made the use of the ground wire an option on their power supplies. Although the Magsafe and most other appliances will function normally with the ground disconnected, it's a foolish and unnecessary risk to take. Remember, it is impossible to get shocked from a properly grounded appliance, and a bad power supply is a lot cheaper to replace than a fried-out laptop. The "feeling of electricity" some people report when not using a grounded power block may be an annoyance, but it means there's something wrong. High voltages (the kind you can feel) are potentially lethal and should not be leaking into your device! It means there's something wrong with your power supply and is exactly the kind of danger the ground wire is designed to protect you from.

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This has nothing to do with the question. It's not a missing ground pin at the socket. It's failed power pins at the device end of the AC adapter, where the working voltages are safely low. – bwDraco Sep 4 '14 at 4:03

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