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Story:
At our University, the tech help desk is decidedly low-tech. Virus outbreaks are frequent and users, of course, haven't backed up. Recently I pulled out a Linux LiveCD (Mint 8 for the curious) in order to manually remove some virus executables. The other people working the desk were impressed. However I was just using a general purpose LiveCD. Since this comes up frequently, I've been thinking about having a general-issue LiveCD for any of our not-so-technically-inclined consultants to use.

Question:
For our not-so-technically-inclined help-desk workers, which relatively easy-to-use "Repair and Rescue" free-to-use Live CD would in your humble opinion work best for this problem?

We're looking specifically for:

  • File Recovery
  • Virus Detection/Removal
  • Registry Repair

and of course

  • relatively user friendly (GUI?)
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Perhaps leave out the Linux and make it LiveCD or portable OS? Since we're going to get some discussion on the UBCD answers I reckon... – Ivo Flipse♦ Feb 22 '10 at 20:34
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2 Answers

up vote 5 down vote accepted

I wouldn't use a Linux live cd, I would use the Ultimate Boot CD For Windows, It has pretty much everything needed to fix up a Windows machine, and a whole lot more.

Also, if your campus has software assurance, you may be able to get the Microsoft Desktop Optimisation Pack which includes DART (Microsoft Diagnostics and Recovery Toolset), a brilliant fixing tool.

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up vote 3 down vote

The Ultimate Boot CD has got it all ...

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Oh I'm so looking forward to your edits ;-P – Ivo Flipse♦ Feb 22 '10 at 20:31
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