I am having a bit of a problem with my Windows 7 machine and the Hibernate and Sleep options. Last night I ran a full virus scan and, because it said it would be running for a while, told the anti-virus program to shutdown my computer. It did, but when I started it up this morning I saw that my hibernate and sleep option were disabled. I went into Power Options, and saw as well that all my Sleep and Hibernate settings had disappeared. I tried running powercfg -h on in Command Prompt and it came back with this:
Hibernation failed with the following error: The request is not supported.
The following items are preventing hibernation on this system. There are one or more legacy drivers installed: GenPort2
I went to Event Log and check for any errors and found this one regarding GenPort (whatever it is...):
The GenPort service failed to start due to the following error: The parameter is incorrect.
Whats going on? Why is my Hibernate and Sleep not working? What is GenPort? How can I rectify this problem?