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I have a PC running Windows 7, and I'm using a USB external dial-up modem to connect to the Internet. However, once I plug in the modem, Windows displays a blue screen not unlike the one displayed by Windows Vista which contains text like dump physical memory. Can anyone help me with this problem?

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Can you turn off the computer, plug in the modem and then boot up? Also, what is the stop error you get? –  heavyd Feb 26 '10 at 20:44
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what model modem? Did you verify it is Win7 compatible and load the drivers before pluggin the modem in? –  BBlake Feb 26 '10 at 21:10
    
Post your blue screen of death info. It should give you the image name of the faulting kernel-space module. Also "Windows 7" and "Dialup Internet" are kind of oxymorons. I mean seriously, you're using Windows 7 to "dial up" to the internet?? –  ta.speot.is Apr 15 '11 at 9:44
    
Honestly, I do fall back to a hardware-based USB dial-up modem when a high-speed connection is not available. :P –  DragonLord Aug 16 '11 at 0:54
    
You can use mydigitallife.info/… to get info from previous blue screen crashes. –  Ben Richards Aug 16 '11 at 1:09
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1 Answer

There is lot of what is wrong.

  • Driver for USB (try latest from manufacturer of your motherboard)
  • HW problem with USB (try connect another device to same USB port)
  • Driver for that modem (try lates from USB modem manufacturer)
  • HW problem with modem
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