Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I'm experiencing several symptoms, but I believe they are all related to web link files not working.

First, I can't create we link files anymore. When I try New > Shortcut and put an URL, I get the following error message:

Unable to create shortcut.

Second, existent shortcuts are not working. The default context menu action (or double-click) is Print, which simply prints an empty page. If I try to see its properties, there's no URL there.

Third, IE bookmarks are also not working. One difference is that the default action is Open, IE does nothing when I click it. Adding a new bookmark only creates one more dead link file.

I'm almost sure this problem occurred after I tried to install IE 7 on Windows 7. Unfortunately, it didn't work because the OS seems to be bound to IE 8. I already tried to reinstall/repair IE 8, but it made no difference.

Does anyone experienced a similar problem? I need a working solution, but I welcome any reasonable suggestion.

share|improve this question
System Restore is your friend here. –  moioci Mar 5 '10 at 17:47
I only use IE to access some intranet sites that don't support better browsers. So, I don't have enough motivation for such an extreme solution. :P –  jpbochi Mar 5 '10 at 18:11
jpbochi Do you still have the issue? –  user89272 Jul 8 '13 at 8:18
@Gryllida I migrated to windows 8. If I remember correctly, I ended up using a virtual machine to use IE7. This strategy is specially good for testing wbe applications. However, my recommendation as a programmer is to cut support to older IE's completely. –  jpbochi Jul 8 '13 at 15:07
add comment

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.