I can successfully save the Outlook PST file to the default location on the C drive (C:\Documents and Settings\user\ ... \Outlook) but when I change the backup save to directory to Outlook on the D drive I get the error: Cannot copy Outlook: Access is denied. Make sure the disk is not full or write protected and that the file is not currently in use.
I suppose it is not that crucial that I save this file here, but I have never seen this problem before and I have made this same change in the past. I did some searching in this knowledge exchange as well as elsewhere on changing permissions, etc, but this didn't help. I discovered that the folder on my D drive (called Outlook) is not write-protected and nor is it read-only, as I can save to and modify files in that directory, as well as rename and delete the directory itself.
At the time when I installed this version of Outlook, I used a previously saved Personal Folder (a backup PST file) and I thought having this still open in Outlook was causing the trouble. But I closed it and still have the same problem.
I know this is probably a silly error on my part but I would like to figure it out. I'm new to superuser, but the answers I see are usually very good, so I thought I would post my first question.
Thanks in advance.
Edit: the above setup is POP. From a Google App setup at my work, I can export a PST file successfully to any directory I choose. I am going to try the Import/Export method when I get home, to see if this works. maybe it's the backup tool that is causing me trouble.