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I wish to have an address book where I can also record information about people and my interaction with them.

What services/software do you find useful for this task? How and Why?

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I use Business Contact Manager with Outlook. It's a really good way to keep tracks of calls, meetings and notes from each customer I have.

I use the 2003 version and this one is free. Free to download and to use.

http://www.microsoft.com/downloads/details.aspx?FamilyID=3aec8b42-6dc5-4922-9dfb-1c82237d6b62&displaylang=en

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I use Windows Contacts, works excellent and is compatible with many programs...also use Yahoo! Contacts, although not related, because its not Windows-based. I use Outlook 2007 also...

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