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I need help with my browsers. In Windows 7 Basic I have 2 browsers installed: Internet Explorer 8 and Google Chrome. When I try to open pages which are associated with Microsoft (like Live and others), my browser crashes; Internet Explorer 8 crashes too. But Opera (I've installed it later) works fine with those pages.

P.S. I tried to scan my PC for trojans and viruses, but it's clean.

Update: now I tried to uninstall the silverlight plugin. But browser still crashes when open microsoft.com/genuine/ page. And what's interesting, other web pages, which has silverlight player on it (for video whatching), opens the video correctly and doesn't propose me to install silverlight plugin. So, I think the silverlight doesn't correclty uninstalled.

Update2: tried to open the http://www.silverlight.net/content/samples/1.0/page-turn/default.html page. Silverlight uninstalled correctly. So, the error has other reason.

I think errors caused with IIS 7 (ASP.Net pages)

Update3: Today I've opened www.microsoft.com/genuine/ page. It works fine in Chrome and Internet Explorer 8. So, I don't clearly understood, what was the reason of those errors. Yesterday I reinstalled Adobe Flash and Microsoft Silverlight.

Thanks to all! Closed.

Update4: Hi, again! Today, when I wrote Update3, I was at the university. And worked via proxy. Microsoft.com pages worked fine. But when I came back home, and turned off the proxy settings in the browser, problems began again...

Any ideas?

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migrated from stackoverflow.com Mar 26 '10 at 11:02

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4 Answers 4

It could be a plug-in which is causing the crash, so you could try running the browsers with plugins and extensions temporarily disabled.

Chome

If you run Chrome with the command-line options --disable-extensions and --disable-plugins, does that improve things?

If you're not comfortable running Chrome from the command-line, you can right-click on the Chrome icon, choose Properties, and paste those options into the Target text-box:

"C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --disable-extensions --disable-plugins

IE8

Similarly, you can run IE8 without extensions like this:

iexplore -extoff

Since you say that Microsoft sites are problematic, I'd suspect the Silverlight plugin.

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Try checking your hosts file.

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I checked the hosts file. It contains only comments (lines, which begans with # character). –  Ilnur Mar 26 '10 at 18:37
    
@Ilnur can you please explain to us why this answer was marked as accepted? I'm not saying it's not the correct answer, I'd just like a bit more detail explaining what the problem was. This way it could also help others. –  alex Mar 26 '10 at 20:29
    
So... I newby in superuser.com (stackoverflow). And I thinked, that if I checked the solution of user, it should be checked as accepted. Sorry... –  Ilnur Mar 26 '10 at 20:34
    
@Ilnur check the answer only if it solves your problem. Until then, feel free to upvote any answers that help you out. –  alex Mar 26 '10 at 20:40
1  
OK. Thanks! I have only 6 points of reputation. So, I can't vote =) –  Ilnur Mar 26 '10 at 20:43

Yeah... I also think it's silverlight error. I tried to start chrome with this options (--disable-extensions and --disable). Opened the www.microsoft.com/genuine/ page. And Chrome crashed. =(

IE 8 with -extoff option opens that page, but checking process(for legality of copy of windows OS, but page doesn't matter. I pretty sure, that other microsoft pages also would crash) could'nt began, because the activex components are disabled.

How to disable or fix silverlight plugin?

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Sounds like it is a virus, try a different Virus scanner.

Which Anti-virus software are you using?

EDIT: Found a guy with the same problem as you, in his case its caused by a virus. Try see if you got the same problems as him.

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I'm using 2 antivires: Microsoft Essentials and Avira. –  Ilnur Mar 26 '10 at 18:38
    
Found this guy with some kind of same problem: bit.ly/a2dfTl –  Fogh Mar 26 '10 at 19:10
    
Now I'm searching for viruses. But PC is also clean. I think it's silverlight error. I have installed on my PC Microsoft Visual Studio 2008, .Net 3.5 SP1. So, problems begans after I installed silverlight plugin. Now I want to reinstall silverlight. But I don't know how to do it? –  Ilnur Mar 26 '10 at 19:55
    
@Ilnur if you think it's related to Silverlight, edit your question to add more details. Also, try uninstalling Silverlight to see if the problem goes away (go to Add/Remove Programs in Control Panel and uninstall it as you would any other program). –  alex Mar 26 '10 at 20:57
    
Try using a install from Filehippo. filehippo.com/download_silverlight –  Fogh Mar 26 '10 at 20:57

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