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I need help with my browsers. In Windows 7 Basic I have 2 browsers installed: Internet Explorer 8 and Google Chrome. When I try to open pages which are associated with Microsoft (like Live and others), my browser crashes; Internet Explorer 8 crashes too. But Opera (I've installed it later) works fine with those pages.

P.S. I tried to scan my PC for trojans and viruses, but it's clean.

Update: now I tried to uninstall the silverlight plugin. But browser still crashes when open page. And what's interesting, other web pages, which has silverlight player on it (for video whatching), opens the video correctly and doesn't propose me to install silverlight plugin. So, I think the silverlight doesn't correclty uninstalled.

Update2: tried to open the page. Silverlight uninstalled correctly. So, the error has other reason.

I think errors caused with IIS 7 (ASP.Net pages)

Update3: Today I've opened page. It works fine in Chrome and Internet Explorer 8. So, I don't clearly understood, what was the reason of those errors. Yesterday I reinstalled Adobe Flash and Microsoft Silverlight.

Thanks to all! Closed.

Update4: Hi, again! Today, when I wrote Update3, I was at the university. And worked via proxy. pages worked fine. But when I came back home, and turned off the proxy settings in the browser, problems began again...

Any ideas?

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migrated from Mar 26 '10 at 11:02

This question came from our site for professional and enthusiast programmers.

It could be a plug-in which is causing the crash, so you could try running the browsers with plugins and extensions temporarily disabled.


If you run Chrome with the command-line options --disable-extensions and --disable-plugins, does that improve things?

If you're not comfortable running Chrome from the command-line, you can right-click on the Chrome icon, choose Properties, and paste those options into the Target text-box:

"C:\Documents and Settings\myname\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --disable-extensions --disable-plugins


Similarly, you can run IE8 without extensions like this:

iexplore -extoff

Since you say that Microsoft sites are problematic, I'd suspect the Silverlight plugin.

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Try checking your hosts file.

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I checked the hosts file. It contains only comments (lines, which begans with # character). – Ilnur Mar 26 '10 at 18:37
@Ilnur can you please explain to us why this answer was marked as accepted? I'm not saying it's not the correct answer, I'd just like a bit more detail explaining what the problem was. This way it could also help others. – alex Mar 26 '10 at 20:29
So... I newby in (stackoverflow). And I thinked, that if I checked the solution of user, it should be checked as accepted. Sorry... – Ilnur Mar 26 '10 at 20:34
@Ilnur check the answer only if it solves your problem. Until then, feel free to upvote any answers that help you out. – alex Mar 26 '10 at 20:40
OK. Thanks! I have only 6 points of reputation. So, I can't vote =) – Ilnur Mar 26 '10 at 20:43

Yeah... I also think it's silverlight error. I tried to start chrome with this options (--disable-extensions and --disable). Opened the page. And Chrome crashed. =(

IE 8 with -extoff option opens that page, but checking process(for legality of copy of windows OS, but page doesn't matter. I pretty sure, that other microsoft pages also would crash) could'nt began, because the activex components are disabled.

How to disable or fix silverlight plugin?

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Sounds like it is a virus, try a different Virus scanner.

Which Anti-virus software are you using?

EDIT: Found a guy with the same problem as you, in his case its caused by a virus. Try see if you got the same problems as him.

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I'm using 2 antivires: Microsoft Essentials and Avira. – Ilnur Mar 26 '10 at 18:38
Found this guy with some kind of same problem: – Fogh Mar 26 '10 at 19:10
Now I'm searching for viruses. But PC is also clean. I think it's silverlight error. I have installed on my PC Microsoft Visual Studio 2008, .Net 3.5 SP1. So, problems begans after I installed silverlight plugin. Now I want to reinstall silverlight. But I don't know how to do it? – Ilnur Mar 26 '10 at 19:55
@Ilnur if you think it's related to Silverlight, edit your question to add more details. Also, try uninstalling Silverlight to see if the problem goes away (go to Add/Remove Programs in Control Panel and uninstall it as you would any other program). – alex Mar 26 '10 at 20:57
Try using a install from Filehippo. – Fogh Mar 26 '10 at 20:57

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