Remote desktop type software that the client need not install anything…
I'm hoping to try and do some trans-atlantic tech support for my in-laws. Both my machine and theirs are running Windows 7 Home Premium.
I read in this HowToGeek article that the Home editions of Windows 7 and Vista don't support remote access.
What's the most straightforward way for me to access their machine - bearing in mind that they are a retired couple and this is their first computer and therefore anything that needs to happen at their end needs to be super simple.
Free would be prefered but if there is a good paid for solution I'd consider it.