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Ever since I began using Windows 7 x64, I have been getting an infrequent error when using iTunes which goes something like this:

The iTunes Library file cannot be saved. You do not have enough access privileges for this operation.

Up until today this seemed to have no bad side effect but today I got the error, exited iTunes and started it back up only to discover my entire library was empty (the .xml file seemed to have been initialized).

While I can restore my library from backup, this is pretty frustrating. Enough so that I may move the library to a MAC and sync there.

I have reset the permissions on the folder. I have excluded the file from anti-virus scan. Neither of these things helped.


  • The directory location is the default c:\users\username\Music\iTunes
  • No directories where moved in this install.
  • It is a clean install of Windows 7 x64.
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Are you using the default user directory setup? Have you moved your directories around? Did you do a clean install or upgrade of Windows 7? – mindless.panda Mar 29 '10 at 15:39
up vote 0 down vote accepted

In the end I resolved this by excluding the entire folder from my anti-virus. I use NOD32 and I found more than a few posts out there indicating that there was an issue between the two. For example:

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