A friend called me saying that her computer recently said it was applying a Windows update when it was shutting down. Now when logged in as her normal user whenever she tries to run any program from the start menu or from a shortcut on the desktop she gets the following popup:
"Windows cannot access the specified device path or file
You may not have the appropriate permissions to access the item"
If she right-clicks and chooses 'Run as administrator' the program will run.
We checked the Windows update history and it said the update was applied successfully and that there are no updates available.
Unfortunately I'm in a different city so I don't have physical access to the system to look at it any further. Has anyone had a similar problem or have any suggestions?
We got a new hint today. The virus scanner said there were five viruses found (I just got a voicemail). I'll post relevant details.